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Jorge M Perez Art Museum of Miami Dade Inc is Hiring a Technology Support Analyst Near Miami, FL
Job Title: Technology Support Analyst
Department: Technology
Reports to: Director of Technology
Position Overview:The Technology Support Analyst provides front-line IT support to all our internal customers and external vendors when applicable. This role requires strong technical skills, including in-depth knowledge of Virtual Desktop Infrastructure (VDI) environments with a focus on VMware, including management within vSphere and Horizon. Proficiency in operating systems such as Windows 10, Windows 11, and Mac OS, as well as foundational knowledge of Office 365 and the Microsoft Office suite, is essential. Experience troubleshooting Adobe products like Acrobat and Photoshop is considered a significant bonus. The role involves providing technical assistance on various issues related to hardware, software, network, or peripherals and monitoring system alerts for hardware, application, and communications failures. Given the Technology department's interaction with all museum departments in multiple capacities, this role also demands high-level interpersonal skills and the ability to solve complex IT issues with a creative problem-solving mindset.
Job Summary
Full Time
$65k-84k (estimate)
02/27/2024
05/22/2024
The job skills required for Technology Support Analyst include Troubleshooting, IT Support, Operating System, Problem Solving, Microsoft Office, etc. Having related job skills and expertise will give you an advantage when applying to be a Technology Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technology Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technology Support Analyst positions, which can be used as a reference in future career path planning. As a Technology Support Analyst, it can be promoted into senior positions as a Client Technologies Technician, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technology Support Analyst. You can explore the career advancement for a Technology Support Analyst below and select your interested title to get hiring information.
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